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Service Guide
Standard Cleaning
Removes surface dirt and restores the shoe’s clean look. Includes midsoles. Ideal for uppers, laces, regular maintenance and light dirt buildup.
Deep Wash
A full-detail service that refreshes the entire shoe, includes undersoles, uppers, insides, laces, and midsoles. Targets deep stains and odors for a full restoration.
Basic Materials
Canvas | Nylon | Synthetic Leather | Cotton Mesh | Denim | Wool | Silk | Polyester Mesh | Knit Fabric | Neoprene (sock-fit sneakers)
Premium Materials
Flyknit | Leather | Suede | Nubuck | Sponge Material | Synthetic Nubuck
- Express SW: For everyday dark coloured sneakers made from basic materials.
- White SW: Same as Express SW but for light & white sneakers.
- Suede/Nubuck & Leather: For premium materials needing special care. Applies if over half the shoe is suede, leather, or a mix of premium materials.
- Premium SW: For high-end brands like Gucci, D&G, Bally etc. Includes complex materials, genuine leather and reinforced (wooden insoles) midsoles.
- Kiddies: Fixed rate for all children’s shoes up to size UK 3, any material.
Turnaround & Lead Times
Turnaround time starts the day after the shoe is received. The day of drop-off is used for admin and processing.
| Service | Turnaround Time |
|---|---|
| Standard Cleaning | 2 days |
| Deep Wash | 3 days |
| Laundromat Restorations | 4 days (Standard) | 5 days (Deep Wash) |
| Queue Jump (likely fast-track repairs) | 1 day (average) |
| Repairs | 3 days (average) |
| Replacement | 7-14 days |
Previous Work
It's not just about the shoes; the relationship also matters.
“Nothing beats great customer service and quality work delivered on time, because that is what our business is all about.
Lesego Gumede, Founder
What Do They Say?
Quality Work & Professional
Very professional; mine and my son’s sneakers always come back looking next to new; the communication is top, and I love that they can collect and deliver.
K Butji – Mabopane Square
Very Youthful & Energetic
Very welcoming atmosphere; the guys were really excited to assist me, and they are very affordable; I am a loyal customer now.
Neo M – Thorntree Plaza
Great Customer service
The Sneaker Cleanic Mabopane Square offers the best service. Every staff member is friendly, always welcoming, and their work is commendable. I will always use their services. Thank you 🙂
